Privacy Policy for Isanico.com
Effective Date: 1/1/2024
At Isanico.com (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.isanico.com (“the Site”), especially if you subscribe to our newsletters, purchase products via our e-commerce platform, or create a user account.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
- Account credentials (username, password)
Non-Personal Information
- Browser type and version
- IP address
- Device type
- Operating system
- Browsing behavior on our site (e.g., pages viewed, time spent)
2. How We Use Your Information
We use the information we collect for the following purposes:
For All Users
- To operate and improve our website
- To analyze usage patterns and user behavior
- To protect our platform and users from fraud and security threats
For Newsletter Subscribers
- To send newsletters and promotional emails (with your consent)
- To personalize content and offers based on your preferences
- You can unsubscribe at any time via the link in each email
For E-Commerce Customers
- To process and fulfill orders
- To send order confirmations, shipping updates, and receipts
- To provide customer support
For Registered Users
- To create and manage your user account
- To remember your preferences and order history
- To provide a personalized shopping experience
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers – such as payment processors, email services, and shipping partners
- Analytics Tools – to understand how visitors interact with our site (e.g., Google Analytics)
- Law Enforcement – if required to comply with legal obligations or protect our rights
- Business Transfers – in connection with any merger, sale, or asset transfer
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember your shopping cart contents
- Analyze website traffic
- Customize marketing campaigns
You can control cookie usage through your browser settings.
5. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. For example:
- Account data: retained until the account is deleted
- Order history: retained for legal and tax compliance
- Newsletter subscriptions: until you unsubscribe
6. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Object to certain uses
- Request data portability
- Withdraw consent (e.g., unsubscribe from newsletters)
To exercise any of these rights, please contact us at customerservice@isanico.com.
7. Data Security
We use industry-standard encryption and security practices to protect your data. However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: customerservice@isanico.com
Mailing Address: Sanico, Inc. 156 Corporate Dr. Binghamton, NY 13904